GENERAL INFO

* Any purchases during the Covid-19 pandemic, can Not be returned and No refunds will be issued. Thank you for your understanding at this time *

SHIPPING INFO

Order Processing:

US ORDERS:

Normal order processing & shipping can take between 5-10 business days (Monday – Friday only). Due to Covid-19, there may be a slight delay to your destination as the postal service is working as fast and safely as they can.

INTERNATIONAL ORDERS:

Normal order processing can take between 8-12 business days (Monday – Friday only). Due to Covid-19, there may be a slight delay to your destination as the postal service is working as fast and safely as they can.

Shipping Delivery

The following shipping methods are available: Standard Ground and Expedited Shipping. Some items cannot be shipped using the expedited delivery due to size, weight, customizations, and delivery address. These items will only have Standard Ground available. Please note that orders could arrive in multiple packages.

If you have trouble with placing your order due to being in a U.S. Territories, APO/FPO, in Canada or other international addresses, please contact us by email for assistance.

Shipping Carriers are USPS (main) and FED EX.

Signature Confirmation

Some orders may require a signature at time of delivery. If signature is required, carrier will make three delivery attempts, excluding weekends and holidays. Carrier will not deliver unless they acquire a signature.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL
- Offline Payments

WHAT can be returned?
Any purchases during the Covid-19 pandemic, can Not be returned and No refunds will be issued. Thank you for your understanding at this time.

Most products are returnable, EXCLUDING face mask, intimates, damaged goods, and any custom works. The product must be in the same condition as when purchased and includes the product packaging.

WHEN do items need to be returned by?
No later than 5 days after item has been received.

HOW do customers return items?
Contact us via email to obtain a RETURN AUTHORIZATION

WHERE do items need to be returned to?

After obtaining a RETURN AUTHORIZATION by email the return address will be sent to you with your confirmation.

SHIPPING for returns?
Customer is responsible for shipping charges for returns.

CREDIT for returns?
Your credit card will be refunded once the item is received and inspected.
The product’s packing material must be in same condition as when received.

TERMS & CONDITIONS

Once an order has shipped, No cancellations will be accepted.
Any purchases during the Covid-19 pandemic, can Not be returned and No refunds will be issued. Thank you for your understanding at this time.
There will be No refunds issued until the items have been returned, received in our facilities, and inspected by our fulfillment team.
Eyanatia and it's persons are not responsible for any delays to your delivery once it has been shipped. (please be patient during this time as we are all working around the clock to get your orders to you safely ❤ )

PRIVACY POLICY

We truly respect your privacy. We do not sell your data to third-party companies.

3D Secure checkouts & Payment data encryption.